MAYANK SONI

IT Support Specialist | Linux & Windows Administration | Application & Database Support | Cloud & DevOps Enthusiast

📧 mayankssoni@outlook.com

📚 Skills & Qualifications 🎯

🧰 Tech Stack 💻

Py, Bash, PowerShell
SNOW, Jira, Confluence
Linux (RHEL), Windows Server
Splunk, AppD, SolarWinds
Git, GitHub, Octopus
PostgreSQL, MySQL, MongoDB
Active Directory, Group Policy, M365
Microsoft Entra ID, Intune & Endpoint Manager
Disaster Recovery, Backup Solutions, Cloud hosting
Hyper-V, VMware, Ansible, RMM

🧑‍💻 Work History 📋

🏢 DRONESHIELD | 👨🏻‍💻 DATA ENTRY OFFICER - INVENTORY

AUG 2025 - PRESENT

  • Accurate Data Entry & Inventory Record Maintenance
  • Stock Verification & Database Updates
  • Data Migration Support for ERP Implementation
  • Preparation and Filing of Inventory Documentation
  • Creation of Warehouse Labels, Signage & Tracking Sheets
  • Support Stocktake Activities through Data Input & Validation
  • Processing Outbound Dispatch Events in ERP System
  • Cross-Team Collaboration with Supply Chain & Logistics Units
  • Office Administration & Record Organization Support
  • Development of Training Materials & SOP Documentation
  • Continuous Improvement of Data Entry and Inventory Procedures
🏢 TELSTRA PURPLE | 👨🏻‍💻 SYSTEM ENGINEER

JULY 2023 - DEC 2024

  • Capacity Planning & Performance Optimization
  • Change Control & Release Coordination
  • Incident Response & Event Management
  • Knowledge Base Development & Technical Documentation
  • Project Management & Service Transition Support
  • Security Assessment & Vulnerability Remediation
  • Server Administration & Application Support
  • Configuration Management & Deployment Validation
  • Team Leadership, Training & Mentorship
  • User Administration & Access Monitoring
🏢 TELSTRA PURPLE | 👨🏻‍💻 SPLUNK ENGINEER

OCT 2021 - JUNE 2023

  • Request Triage & Workflow Optimization
  • Code Review & Version Control Management
  • Team Code Review & Quality Assurance
  • Splunk Deployment & Change Coordination
  • Scheduled Change Management & Execution
  • Data Ingestion & Validation
  • Monitoring & Alerting (Splunk)
  • Monitoring Tools Deployment & Configuration
  • Client Onboarding, Enablement & Support
  • Project Coordination & Delivery Support
🏢 SOPINGKART | 👨🏻‍💻 IT SUPPORT TRAINEE

JUNE 2018 - DEC 2018

  • Client Issue Documentation & Ticket Resolution
  • Client Relationship Management & Scheduling
  • Hardware & Software Diagnostics and Troubleshooting
  • Desktop Support & Custom System Imaging
  • IT Device Setup & Performance Monitoring
  • Remote IT Support & Assistance

📂 Projects & Accomplishments ✅